🇹🇼 ULTRA TAIWAN returns on November 1st at Taipei Dajia Riverside Park!

Don’t miss this premier lineup and a once-in-a-lifetime celebration of dance music.🔥

🎟 Stay tuned to ultrataiwan.com for the more information.

Ticket Information

U-23 ticket Only available for people aged 18-23, Entry must be before 15:30, and ID will be checked upon entry.

*If the age requirement is not met or entry is after the specified time, the difference to the on-site ticket price will be charged.
Age 18 (born on or before November 1st, 2007) to age 23 (born on or after November 1st, 2001).

GA General Admission

PGA ticket holders will enjoy access to PGA passage, exclusive restrooms, priority storage, lounge, and dedicated bar.

VIP ticket holders will enjoy access to a main stage viewing platform, VIP passage, exclusive restrooms, priority storage, lounge, and dedicated bar.

Instructions for purchasing tickets

1. According to Article 9 of the "What should be recorded and what should not be recorded in the formal contract for art and cultural performance tickets" stipulated by the Ministry of Culture, the application and handling fees for refund and exchange of tickets, The execution unit follows "Option 1: Tickets cannot be refunded within 10 days before the performance, and the refund fee is capped at 10% of the face price."

2. If you purchase tickets within 10 days before the event and apply for a credit card dispute refund, 10% of the ticket value will be refunded, excluding the ticket collection fee. The organizer follows the refund regulations set by the Ministry of Culture. The non-refundable 90% of the amount is as follows: your ticket location will be retained, and the administrative processing and event will be held as scheduled without any changes.

3. Please do not purchase tickets from unauthorized ticket sales channels, websites or places from unknown sources to avoid damaging your rights and interests.

4. Please keep event tickets properly. If they are damaged, lost, or difficult to identify clearly, they will not be reissued and admission will not be possible.

5. Tickets are required for admission to this event. One person has one vote. An activity bracelet will be provided after ticket verification.

6. Youth tickets are only available to people aged 18-22. They must enter before 15:30. The certificate will be checked when entering. If you do not meet the age qualifications or exceed the entry time, the price difference will be charged as an on-site ticket.

6-1 Age requirement: 18 years old (born before Nov. 1, 2007 (inclusive) ~ 22 years old (born after Nov. 1st, 2002 (inclusive).

7. If you want to change the date or ticket type after the order is confirmed, please upgrade your ticket on-site at the event.

Rules for wristband

1. Upon entry, corresponding wristbands will be provided for wearing throughout the event. Wristbands are used for identification within the venue. It is mandatory to wear the wristband at all times during the event. If someone is found not wearing the event wristband inside the venue, the organizer will charge according to the announced ticket price. 

2. Re-entry during the event period is not permitted. Wristbands will be cut off if leaving the venue midway. Re-entry requires repurchasing tickets.

Items prohibited within the venue

1. In accordance with the requirements of the Civil Aviation Authority, the following items are prohibited within the venue: "fireworks, balloons, drones, laser pointers". Offenders will be fined by the Civil Aviation Authority in accordance with the law.

2. It is prohibited to bring: 
➀. Various types of umbrellas, flagpoles, benches, chairs, recliners, folding chairs, tents, knives, sticks, glass bottles, and any items with offensive characteristics. 
➁. Any illegal items, drugs, flammable materials, explosives, high-pressure spray cans, and items with unclear markings. 
➂. All cigarettes (opened/unopened), cigars, matches, lighters, electronic cigarettes, heated tobacco products, and tobacco oil (smoking areas and tobacco sales will be provided within the venue). 
➃. Any beverages or food items (including betel nuts, chewing gum, tea bags, candies, or chocolates). 
➄. Any containers (water bags, thermos bottles, food containers, ice buckets, etc.). 
➅. Various types of water guns (available for purchase within the event venue). 
➆. Large professional photographic equipment (except with prior approval from the organizer). 
※ The organizer reserves the right of final interpretation. Discovery of the above prohibited items will be considered voluntary abandonment.

Notes

1. Participants must be at least 18 years old to attend this event. ID verification will be conducted upon entry. Please carry a government-issued identification document (national ID card, driver's license, passport), and only physical documents will be accepted for verification.
2. Please drink responsibly and adhere to the principle of "Don't drink and drive, don't drive after drinking" while at the event venue. If you consume alcohol, please use public transportation to leave the venue.

3. To ensure the safety of the event, there will be on-site police patrols. If you observe any suspicious, dangerous, or rule-violating behavior, or if you experience any discomfort, please immediately notify nearby staff or visit the medical station for assistance.

4. The organizer reserves the right to request the removal of individuals who violate rules or severely disturb others. Re-entry will be prohibited, and no refunds will be provided by the organizer.

5. To ensure smooth entry and exit traffic flow, it is recommended to use public transportation. Free shuttle services will be provided for the event.

6. For safety reasons, security and staff will inspect bags and conduct body searches upon entry.

7. When using a selfie stick, please be mindful of the safety of surrounding individuals and objects. If your actions cause inconvenience to others, the organizer reserves the right to confiscate the item without refund.

8. If you carry medical drugs, please clearly label them and bring proof of medication. On-site medical personnel will assess whether they can be brought into the venue.

9. The event stage will feature multiple laser lights. For your safety, please be extra cautious and avoid direct eye contact with the lights.

10. Bags larger than 18 inches and any suitcases must be stored in the designated area outside the venue.

11. Pets (excluding service dogs) are not allowed at the event.

12. After the event, if any identification documents, health insurance cards, financial (credit) cards, or other items are found on-site, the organizer will photograph and post all lost items on the official social media platforms, and submit a list to the Songshan Police Station for record.

13. In the event of natural disasters or force majeure, the organizer reserves the right to make temporary adjustments or cancel the event, and will handle related refunds in accordance with regulations.

14. In accordance with the standardized contract for cultural and arts performance tickets, if there are changes to the main performances or programs, consumers may request a full refund before the performance. Any changes to the program or performances will be promptly announced on the official website, along with reasons, and the refund process will be announced within seven days of the announcement (refunds will be completed within 90 days of refund application submission, with deferment to the next working day if it falls on a holiday).

15. Credit card purchases are accepted for this event. In case of event cancellation, postponement, or changes to major performances or artists, refunds can be requested from the original credit card issuer.

16. The organizer will record the event through photography and videography. By entering the event, all attendees agree to grant the organizer the rights to use these images and recordings for the event's on-site screens, electronic media, websites, and social media related to the event's promotion.

17. Single-day GA companion tickets and love tickets can only be purchased on-site at the event. Each ticket is offered at a half-price discount of NT$1800.

18. To purchase a love ticket, one must hold a valid "Republic of China Disability Certificate" that is still valid on the day of the event. The companion ticket can only be purchased if the disability certificate indicates the "necessary companion discount measure." Each disability certificate holder can purchase a maximum of one love ticket and one companion ticket per event (provided the certificate includes the necessary annotation). The original disability certificate must be presented upon entry, and the companion must enter the venue with the disabled person. If the entry requirements are not met or if the individual does not hold a valid disability certificate, entry may be denied, and no ticket refunds or exchanges will be issued.

19. The event adheres to the total capacity limits set by the performance venue.

20. Please read the event notes carefully before purchasing tickets. Once the ticket transaction is successful, it is deemed that you agree to all the above terms.

21. Please stay updated with the latest announcements on ULTRA TAIWAN's Facebook and Instagram.

Refunds

According to the regulations stipulated by the Ministry of Culture on the "Standardized Contract Terms and Prohibited Clauses for Cultural Performance Tickets," the sixth item regarding "Refund and Exchange Mechanism" outlines four provisions. The refund policy for this event adopts the following explanation under scheme one: Refunds for this event will be handled by the executing unit. Refunds are not permitted within 10 days prior to the performance, and the maximum processing fee for refund or exchange is 10% of the ticket face value.

However, if consumers purchase tickets before the deadline but receive them after the deadline or have not received them by the start of the performance, they are still eligible for a refund. No refund processing fee will be charged when the reason for refund or exchange is not attributable to the consumer. 

Refund Process

To apply for a refund, please email your request to [email protected] with the following information:

1. A screenshot of your e-ticket (including the order number).
2. Your full name, phone number, and address.
3. A copy of your TWD bank or digital account passbook (must include: bank name, branch, account number, and account holder's name).
4. Please use the subject line: "ULTRA TAIWAN 2025 Refund".
5. Refund deadline: Applications must be submitted by October 22, 2025 (Thursday).
※ The refund deadline is based on the email send time. Late submissions will not be accepted.

Refund Processing Time: Refunds will be processed within 30 days after the event ends (processing will be postponed by one business day if it falls on a public holiday).

Venue Details

Dajia Riverside Park
No. 5 Binjiang St.,
Zhongshan Dist.,, Taipei, 104